Report Conversion: Healthcare

A nonprofit company in the healthcare field, with a significant presence and high visibility in two major metropolitan areas, contracted with B–Three Solutions for a project to upgrade its internal decision-support reporting.

The client firm had a large number of internal reports — some created in Impromptu and others using Crystal Reports — running against an Oracle 10g database.  The client engaged us to convert approximately 100 key reports to Cognos 8.

A critical step in organizing the work on the project was up–front analysis of the complexity of each report.  During the conversion process, a number of the client’s most complex reports were enhanced, with improvements to the internal business logic, the efficiency of execution, and the presentation of the report data.  Beyond that, database improvements were identified and implemented to improve overall system performance.

Working on a fixed–fee, fixed–timeline basis, we brought in a team of developers and finished the project ahead of schedule.  For fixed–fee projects of this nature, our contract with the client includes a one–year warranty on the software we develop.  Before the report conversion project had even reached its midpoint, the client firm expressed its satisfaction with the work by contracting with us for two other projects.

In subsequent years – a period when the client firm expanded into a third major metropolitan area – a number of follow-up projects took advantage of the knowledge that B-Three had gained during the initial report conversion and upgrade. New internal reports were produced, and a number of daily reports were incorporated into an automated daily executive briefing book.

Most recently, B-Three completed a set of projects which streamlined the scheduling of blood donations.  See this Success Story for details.